Master Database Maintenance Associate

Company:  Dole Asia Company Ltd - Shared Service Center
Work Location: 3F Topaz Tower, Damosa IT Park, Lanang, Davao City


Key duties and responsibilities are:

1. Supports the Master Database Maintenance (MDM) Lead in the smooth/ seamless migration of MDM activities from the Divisions to the Shared Service Center. Ensures proper and complete documentation of existing MDM processes, recommends and introduces improvements/ enhancements when necessary.

2. Responsible for executing/ performing the following MDM activities, in accordance with his/ her KPI targets:

• Sets-up of new customers, vendors, and products in the database system as well update existing databases in accordance with established standards and policies under a defined Service Level Agreements;
• Contacts customers, vendors, and/or internal counterparts to verify/ validate information provided.
• Performs periodic clean-up and maintenance of databases to ensure clean and reliable data.
• Supports the MDM Lead in creating MDM policies and guidelines to promote the integrity and cleanliness of the databases, as well as monitor and ensure compliance.

3. Supports the MDM Lead in the following areas:

• Maintains a good working relationship with his/ her customers and counterparts.
• Ensures a sound resiliency plan within his/ her area of responsibility, including a working backup system, and complete and updated process documentation
• Recommends and assists in rolling out continuous improvement initiatives with the operations and processes

4. Ensures compliance with internal controls, the Company's policies, and procedures, and with the accounting principles and standards.

Education:

(1) BS degree in Information Technology or any Business related courses
(2) A sound practical knowledge of MDM internal controls

Experience:

(1) At least (4) years of experience in master database maintenance for the vendor, customer, and product/ price;
(2) Experience in a Shared Service Center environment; and
(3) Solid exposure to process migration and process improvements projects

Specific Skills:

(1) Detail-oriented, pro-active, able to thrive in a transitioning, high-pressure environment;
(2) Good customer-oriented mindset and interpersonal skills.
(3) Good English communication skills, both written and oral;
(4) Practical knowledge of ERP applications (JDE, SAP)
(5) Exposure to a process improvement tool (e.g., Lean Six Sigma); and
Proficient in MS Excel, Access, Powerpoint, and Outlook.

Other Requirement:

(1) Willing to be based in Davao City


To apply, follow this link https://bit.ly/2I41m8K