Call Center Agent

Company: Next BPO Solutions 
Work Location: 2nd Floor, Reyna Building, Quimpo Blvd., Matina, Davao City
Website: https://www.nextbposolutions.com/

We are launching a team that will provide customer teleservices for our international client. The successful candidate will:

Responsibilities:

• Answer sales queries and guide clients on proper product/service selection; 
• Receive/resolve customer complaints; 
• Follow-up with concerned departments and clients on their issues to ensure closure of support tickets; 
• Promote client's products and services (through outbound calls) when required for the shift; 

As a pioneering team, this job provides career advancement opportunities as we look at growing the team and training leaders from within. Those assigned to Sales functions will also enjoy good incentives. If you have gained at least 3-6 months of Call Center work experience already, then you might be qualified for the job already so APPLY NOW!

2 Team Leaders and 2 QA Analysts also needed for the team. Be sure to specify if you are interested and qualified for these positions.

Requirements: 

• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field. 
• Experience in handling financial-related accounts highly preferred. 
• Fluent in English (Verbal and written) 
• At least 3-6 months Call Center work required. 
• This work requires rotation to different shifts, the candidate must be willing to be in different shifts (standard Night Shift Differential applies). 
• 35 Full-Time position(s) available.

Get in touch and apply yourself by contacting Next BPO Solutions at info@nextbposolutions.com or careers@nextbposolutions.com | You may also visit NEXT BPO Solutions website for other available position https://www.nextbposolutions.com/