QA Systems (Supervisor)

Company: Franklin Baker, Inc. 
Work Location: DADC Economic Zone, Brgy. Darong, Santa Cruz, Davao Region, Philippines


A. Job Expectation

• Timely conduct of verification activities as required by the Integrated Management System.
• Timely reporting or communication of the results of verification activities to the Management Representative and Plant Management.
• Continued certification and accreditation of the Davao facilities against certification, customer, and regulatory requirements.

B. Responsibilities

• Ensures effective implementation of the document and record control procedures with regards to generation, revision, retention of manuals, procedures, work instruction, policies, external documents and records including the provision of the annual review.
• Ensures security of the documents and records through the provision of the appropriate backup system.
• Ensures cascade to the plant document issuances from R&D and Corporate/Group QA and that the documents are enrolled in the on-site document control system.
• Ensures compliance against the Internal Audit Procedure of the facilities such as the formation of an Integrated Internal Audit Team, the timely conduct of audits against the developed annual program, reporting of audit results and closure of non-conformities.
• Coordinates with the Plant Hygienist on the result of process audits and HACCP Verification or Validation activities.
• Coordinates with the Plant Hygienist on the HACCP Plan Development.
• Coordinates with the Food Defense Team on the Food Defense Plan Development.
• Participates in the annual review of the Integrated Management System Manual to ensure it is up-to-date based on existing requirements and processes.
• Provides support on the implementation of the Supplier Qualification and Supplier Evaluation programs through the allocation of internal auditors and provision of audit reports reflecting the results of the audit.
• Ensures timely conduct of traceability and mock recall activities.
• Ensures implementation of the Corrective Action Programs including the identification of correction, root cause and corrective action and verification of the implementation and effectiveness of the corrective action, provide tracking on the status and report to the Plant Management trends and analysis as a tool for continuous improvement.
• Spearheads the risk assessment program of the plant in conformance to the requirements of the ISO 9001:2015 requirements.
• Shall there be new/revised certification schemes, customer and statutory and regulatory requirements, the incumbent shall lead in the conduct of gap analysis and report to the management resources to ensure conformance and/or compliance to the new requirements.
• Spearheads the customer satisfaction program by coordinating with R&D on the Customer Survey and by spearheading discussions related to customer complaints. Customer complaints shall be furnished with an initial investigation report and final investigation report and ensure internal monitoring on close out of valid complaints.
• Monitors the validity of existing certificates and facilitates renewal for those near expiration.
• Coordinates with external bodies for the conduct of surveillance audits, inspection audits, renewal audits or certification audits.
• Participates in the standardization and alignment on mandatory procedures for Davao facilities.
• Leads the conduct of root cause analysis for the results of external audits or regulatory inspections and customer complaints.
• Ensures timely submission of responses to external audits based on the agreed timeline.
• Coordinates the conduct of bi-annual management reviews and acting as scribe during the review process. Correspondingly, action plans derived from the management review shall be monitored based on agreed timelines. The incumbent shall also ensure that the agenda covers the minimum requirements of the Integrated Management System
• Facilitates logistical preparation for the conduct of internal and external audits or inspections in coordination with HRA.
• Conducts performance and competency evaluation for subordinates, identification of training to address gaps and conformance to the Training Plan.
• Prepares quarterly board deck for Quality Assurance to be submitted for review of QA Manager - Systems
• Conduct other related activities as assigned by immediate superior.

QUALIFICATIONS:

• Candidate must possess at least Bachelor's/College Degree in Food Technology/Nutrition/Dietetics or equivalent.
• Preferably Supervisor/5 Yrs Up Experienced Employee specialized in Quality Control/Assurance or equivalent.

To apply, follow this link https://bit.ly/2vekCdz