Work Location: SM City Davao Annex, Quimpo Blvd, Ecoland, Davao City
Job Description
- Assisting with the support of all aspects of LAN-based networking
- Assisting in the installation and maintenance of all computer hardware and software
- Assisting with the installation and maintenance of voice systems to support call flow; usually limited to cabling, phones, headsets, and software
- Cabling new and existing locations for new network, phone or other equipment
- Repairing or upgrading computer systems as needed
- Providing Tier 1 level support on hardware and software technical issues
- Any other duties that the Director of Desktop Support, Desktop Manager or Lead Desktop Engineer may find necessary
Qualifications
- Solid desktop hardware and software troubleshooting skills
- Solid desktop application support and troubleshooting
- Knowledgeable in Windows Active Directory
- Knowledge in Group Policy and User Profiles
- Knowledgeable in Desktop Imaging technology
- Knowledgeable in Shell Scripting
- Basic network troubleshooting
- Basic telephony troubleshooting
- Knowledgeable in MS Office applications
- Good English in written and communication skills
- Must be willing to be assigned in Davao site
- Must be amenable working on shifting schedule, including night shift
To apply, visit Teleperformance at SM City Davao Annex, Quimpo Blvd, Ecoland, Davao City
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