Work Location: 3/F Metro Lifestyle Complex, F. Torres St & E. Jacinto Ext, Davao City
Website: http://appen.com/
Overview
Appen is a global leader in the development of high-quality, human annotated datasets for machine learning and artificial intelligence. With over 20 years of experience, expertise in more than 180 languages, and access to a global crowd of over 400,000, Appen partners with leading technology companies to enhance their machine learning-based products.
The Quality Assurance & Product Support Specialist is responsible for supporting two basic groups of users: Project Managers who manage large crowds of users in Appen's suite of tools and Engineering team who develop features to support the running of these Projects.
- Project Manager support includes new project setup, configuration, and on-going support.
- Engineering support will the periodic running of feature tests to ensure that specifications were met and regression testing to find and report any bugs for resolution.
- Documentation is also a key component of this role. You will be the user advocate within Appen.
Required Knowledge, Skills and Abilities:
- BS or BA degree from an accredited university or equivalent work experience preferred.
- Previous experience doing Quality Assurance testing is a plus
- Effective English communication skills, both written and verbal
- Demonstrated proficiency in typing and grammar
- Knowledge of relevant software computer applications and equipment
- Knowledge of customer service principles and practices
- Effective listening skills
To apply, follow this link http://bit.ly/2t5LLBb
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