Work Location: Metro Lifestyle Complex, Suite 21, F. Torres St, Davao City
Website: http://appen.com/
Job Description
The Quality Assurance & Product Support Specialist is responsible for supporting two basic groups of users: Project Managers who manage large crowds of users in Appen's suite of tools and Engineering team who develop features to support the running of these Projects.
- Project Manager support includes new project setup, configuration, and ongoing support.
- Engineering support will the periodic running of feature tests to ensure that specifications were met and regression testing to find and report any bugs for resolution.
- Documentation is also a key component of this role. You will be the user advocate within Appen.
Required Knowledge, Skills, and Abilities:
- Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
- Preferably 1-5 Yrs Experienced Employee specialized in IT/Computer - Software or equivalent.
- Previous experience doing Quality Assurance testing is a plus
- Effective English communication skills, both written and verbal
- Demonstrated proficiency in typing and grammar
- Knowledge of relevant software computer applications and equipment
- Knowledge of customer service principles and practices
- Effective listening skills
To apply, follow this link http://bit.ly/2vdl7Ek
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